Privacy Policy

This policy explains what HearbyHQ collects, why, and what you can do about it. HearbyHQ is operated by Hudson Hildebrand, a sole trader based in Queensland, Australia ("HearbyHQ", "we", "us"). It covers hearbyhq.com and the done for you content service we deliver.

Questions or requests: hudson@hearbyhq.com.

Summary

• We collect what you send us and what we need to deliver the service you sign up for.
• We do not sell personal information and this site runs no advertising trackers.
• Your footage, scripts and results belong to you. We use them only to deliver the work.
• You can ask for a copy, a correction or deletion at any time.

What we collect

• Application details. Your name, email, phone, business name, website, social handles, what the business sells, the revenue and budget bands you choose, your goal and why now, from the form on /apply.
• Client material. If you become a client: footage and images you send, the accounts we research and publish to, scripts, captions and approvals.
• Public social content. Public posts, transcripts and view counts from public accounts, used as research.
• Performance data. Numbers for content published for you, read through access you grant on each platform.
• Technical data. IP address, browser type and request logs kept by our host to run and secure the site.

How we use it

• To read your application, look at your accounts and prepare for the call.
• To research, script, edit, publish and report on your content if you become a client.
• To contact you about your application or your engagement.

We do not use your content to train general purpose AI models.

Who processes it for us

Service providers handle data on our behalf under their own security and privacy terms:

• Vercel, for hosting this site and its form handler.
• Resend, to deliver your application to Hudson's inbox.
• Cal.com, if you book a call.
• Asana and Dropbox, to manage client work and files.
• Anthropic and TypeSafe, to draft text and sort research during delivery.

Some of these providers store or process data outside Australia, including in the United States. We share only what each one needs. We may also disclose information where the law requires it.

How long we keep it

Applications that do not go ahead are deleted within 12 months. Client material is kept for the engagement and deleted within 90 days of it ending, unless you ask us to keep it, or tax and legal records require longer.

Security

Data is encrypted in transit. We never ask for or store your social media passwords; publishing access is granted through each platform's own delegation tools. If a breach affects you we will tell you promptly, as the Australian Notifiable Data Breaches scheme requires.

Your rights

Under the Australian Privacy Act you can ask to see or correct the personal information we hold about you, or ask us to delete it. If you are in the European Economic Area or the United Kingdom you also have the rights to object, to restrict processing and to data portability. Email hudson@hearbyhq.com and we will respond within 30 days. If you are not satisfied you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Cookies

This site sets no cookies of its own and runs no analytics or advertising scripts.

Changes

If we change this policy we will update the date above.